Gongyu Su wrote to the Tindie community on behalf of the new owners, explaining that EETree LLC has taken control of the hardware marketplace. The takeover followed a migration from an aging technical stack that left the site offline for several days, frustrating makers, sellers, and buyers who rely on the platform for niche components. Su apologized and promised immediate remediation today again.

Current priorities center on restoring stable access, clearing payment backlogs, and handling refunds case by case. Support channels have been reopened, and the team asks anyone with an order issue to contact Tindie directly so staff can review each ticket. By stabilizing the underlying services, the owners hope to prevent future outages and re‑establish confidence among the global maker community.

Gongyu Su emphasized that the acquisition is not a wind‑down but an investment in Tindie's long‑term vitality. The team plans incremental feature upgrades while preserving the site’s role as a hub for independent hardware creators. Immediate actions will focus on fixing broken order flows, after which the owners intend to solicit feedback and iterate on the platform’s roadmap.