CollectWise, a Y Combinator-backed startup, is expanding its AI-driven debt collection platform by hiring an AI Agent Engineer to advance its voice AI infrastructure. The company, which uses generative AI to automate a $35B U.S. market, claims its agents already outperform humans by 2X at lower costs. The new role focuses on building scalable systems for real-time voice interactions, including architecture design, prompt engineering, and performance testing.

The position requires expertise in LiveKit, Node.js, AWS, and SQL, with emphasis on optimizing voice quality, conversation flows, and compliance. Responsibilities include developing testing frameworks, migrating legacy systems, and aligning technical work with business metrics like containment and conversion rates. Candidates must demonstrate experience in production-grade AI systems and startup environments.

Compensation ranges from $200,000 to $300,000 annually, plus 0.25% to 1% equity. CollectWise aims to grow its annual revenue to $10 million within a year, leveraging AI to improve debt recovery rates while maintaining ethical standards. The role bridges technical innovation and business outcomes, prioritizing measurable impact.

This hiring push reflects the growing demand for AI solutions in financial services, where automation balances efficiency with consumer protection. By refining voice agent capabilities, CollectWise seeks to redefine debt collection through precision and scalability.