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Bugs Apple Loves: Calculating the Cost of Unfixed Issues

Hacker News: Front Page •
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Apple's persistent bugs are costing users billions in lost productivity and wasted time. The website Bugs Apple Loves calculates the impact of unfixed issues, like Mail search failures and autocorrect inconsistencies, on a daily basis. Each bug is analyzed using a formula that considers users affected, frequency, and time per incident, revealing staggering losses.

For instance, Apple Mail's search failures affect millions, wasting 4.2K years' worth of human time daily. Similarly, the autocorrect loop in iOS and iPadOS drains 3.4K years per day. These issues have been unresolved for years, costing humanity substantial productivity. The site allows users to edit these numbers, emphasizing the scale of the problem.

The website breaks down the time wasted into specific user interactions, such as retyping, resetting settings, and using alternative apps. It also calculates the 'Power User Tax,' where users spend extra time trying to fix what Apple won't. The 'Shame Multiplier' reflects the duration Apple has known about these issues and the urgency they require.

These calculations underscore the gap between Apple's engineering capacity and the productivity losses it allows. The site estimates that Apple could fix these issues in a fraction of the time humanity has already wasted. As Apple continues to release updates, users hope these persistent bugs will be addressed, reducing the daily drain on productivity.