Edra, a New York‑based startup, has secured a $30 million Series A round led by Sequoia, with 8VC and A* joining. The company was founded by Eugen Alpeza and Yannis Karamanlakis, both former Palantir engineers who built the AI platform and deployed AI models in production. Their experience positions Edra to tackle data‑heavy workflows.

Edra claims it can automatically parse emails, logs, support tickets and chat histories, turning them into a living knowledge base that stays current. The solution targets IT service management and customer support, already attracting clients such as HubSpot, ASOS, Cushman & Wakefield and easyJet. By automating knowledge extraction, the firm promises faster issue resolution and reduced manual effort.

The $30 million Series A reflects confidence from Sequoia, a firm known for backing AI‑centric companies, and signals that Edra’s technology resonates with investors seeking scalable workflow automation. 8VC and A*, the venture arm of serial entrepreneur Kevin Hartz, also backed the round, undersc