Seeing a padlock icon on your PS5 games means you can't access titles you've paid for. This happens because digital game purchases typically grant licenses, not permanent ownership, and Sony controls access. Sony may withdraw licenses or authentication issues can block games. The padlock also appears if your PlayStation Plus subscription lapses or games drop from the library.
To fix padlock icons, first verify you're signed into the correct PlayStation account via Settings > Users and Accounts. Check PSN status and confirm purchases are recognized. Review transaction history and subscription status in Account settings. For shared consoles, enable Console Sharing and Offline Play, which can only be active on one PS5 per account.
If games remain locked, restart your PS5 and install updates. For disc-based games, ensure the correct disc is inserted properly. As a last resort, boot into Safe Mode to rebuild the system database. Use Restore License options to refresh game access.
Source: Engadget · Summarized by HeadlinesBriefing