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Netflix Explores Live TV, Bundles Amid Engagement Woes

Wall Street Journal US Business •
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Netflix is considering major strategic shifts, including the introduction of live TV offerings and bundled subscription packages, as it grapples with declining subscriber engagement. While the streaming giant boasts rising profits and low customer churn, executives are increasingly concerned about a dip in viewing time and content completion rates, metrics critical for retaining subscribers.

This focus on engagement signals a potential pivot from purely on-demand content. The company's share of TV viewership fell to 7.8% in April, its lowest point in years, coinciding with a more than 40% drop in its stock price over the past 12 months. Netflix also issued disappointing guidance for the second quarter, citing lower operating margins.

These potential new strategies aim to counter competition and re-engage users. Exploring live TV and bundles could diversify Netflix's revenue streams and offer more compelling value propositions to consumers facing subscription fatigue. The move reflects a broader industry trend of streaming services adapting to a more competitive and complex media environment.