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Guzman y Gomez Exits US Market After Chicago Bet Fails

Wall Street Journal US Business •
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Guzman y Gomez is pulling out of the US market, shutting down all eight of its American restaurants immediately after Mexican-themed fast food failed to win over Chicago diners. The Sydney-founded chain had positioned its US expansion as a core growth driver ahead of its 2024 ASX IPO, but consumer reception proved too weak to sustain.

The company's US business has been a consistent disappointment. As recently as February, management reiterated annual guidance for the market. Co-founder and co-CEO Steven Marks said he had been confident sales would eventually improve but changed course after watching the restaurants operate in person. The quick reversal suggests the outlook shifted sharply.

The retreat marks a clean exit from a market that once looked promising. Eight Chicago-area locations will cease trading right away, cutting the company's international footprint short. Marks admitted the decision came only after he personally observed operations and concluded sales would not recover. For a business that bet on the US as an IPO catalyst, walking away this fast says a lot about the gap between ambition and reality.