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Snapchat Faces EU Probe Over Child Safety Failures

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Snapchat is under formal investigation by European Union regulators for allegedly failing to protect minors from inappropriate content and contacts on its platform, marking a significant escalation in the region's crackdown on social media safety. The probe, launched by Brussels officials, centers on the platform's age-verification system, which regulators claim is ineffective at keeping users under 13 off the service. More than 97 million of the platform's users across the EU's 27 nations are estimated to be underage, with regulators highlighting that the company's algorithm often misclassifies teens as adults, exposing them to harmful experiences. This development comes amid a broader European regulatory push, including a preliminary ruling against TikTok for addictive design and ongoing investigations into Meta over Instagram and Facebook safety failures. The Digital Services Act, which mandates high safety standards for all users, forms the legal basis for this case.

Regulators allege Snapchat's system allows minors to be contacted by adults posing as children for sexual exploitation and criminal recruitment, while also enabling access to prohibited products like drugs and alcohol. Up to 6 percent of global revenue in fines looms as a potential penalty, though such high penalties are rarely imposed. The case underscores growing regulatory pressure on platforms to implement robust age verification and content safeguards, with France, Denmark, and Spain exploring bans on minors' access. This investigation could set a precedent for how the EU enforces its digital safety laws against major tech companies.

Snapchat maintains its platform is designed with privacy and safety built-in, including teen-specific protections, and states it is cooperating with regulators. The company argues it prohibits users under 13, though EU data suggests significant underage usage persists. The probe's duration remains unclear, but the outcome could force major changes to how social media platforms handle child safety, potentially influencing global standards. Regulators are also advancing a digital wallet system to verify age without sharing personal data, aiming to tighten controls across the industry.

This EU action signals intensified regulatory scrutiny that could reshape the social media landscape, forcing platforms to prioritize child protection over engagement metrics to avoid substantial financial and reputational damage.