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Starbucks Announces 300 Corporate Layoffs Amid Turnaround Efforts

New York Times Business •
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Starbucks is eliminating 300 corporate jobs in the U.S. and closing four regional offices as part of a broader turnaround strategy. The move includes a $400 million charge for severance and office closures in Atlanta, Chicago, Dallas, and Burbank, Calif. Notably, store operations remain unaffected. This follows last year’s cuts of nearly 2,000 corporate roles and store closures, signaling a intensified effort to stabilize the company under CEO Brian Niccol. The layoffs aim to refocus resources on core operations, particularly as Niccol works to address longstanding issues like long wait times and store ambiance. While U.S. store sales rose 7.1% year-over-year, analysts caution that last year’s weak performance skewed comparisons, and rising costs from tariffs are further pressuring profits.

The decision reflects Niccol’s aggressive approach to reversing Starbucks’ recent struggles. Since assuming leadership in 2024, he has prioritized operational improvements, including tech upgrades and hiring more baristas. However, the $400 million charge underscores the financial strain of these changes. The company plans to review international corporate offices for potential cuts, though no details have been released. By retaining offices in New York, Toronto, and Nashville—where expansion is ongoing—Starbucks is balancing cost-cutting with strategic growth. The layoffs also highlight the tension between restructuring and maintaining brand presence in key markets.

For investors, the $400 million charge and job cuts signal a high-stakes turnaround. While the sales rebound offers hope, the company’s reliance on cost reductions raises questions about long-term sustainability. Analysts remain divided, with some viewing the moves as necessary but others warning of risks from ongoing tech investments and coffee price hikes. The immediate impact on stock performance will depend on how swiftly Starbucks translates these changes into sustained profitability. The layoffs mark a pivotal moment for Niccol, testing whether his strategy can restore investor confidence amid a competitive and volatile market.