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Who Needs Consultants in the Age of AI?

Financial Times Companies •
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In the age of artificial intelligence, the value of human strategic consultants is under scrutiny. Firms such as McKinsey, Bain & Company, and Boston Consulting Group sell high‑level advice to senior executives, but unlike law or accounting they bear no legal liability for their recommendations. If a large language model can deliver research, pattern recognition, and option generation faster and cheaper, the analytic core of consulting becomes a commodity.

Consultants argue the real product is not analysis but the messy process of driving organizational change. Kristy Ellmer, a managing director at BCG, says the competitive advantage lies in orchestrating change, while a former senior consultant calls it a “contact sport.” Economist Luis Garicano frames the challenge as an information problem: the tacit, dispersed knowledge needed for transformation only emerges through human dialogue, a dataset that AI cannot access.

Consequently, the industry is likely to shrink. The bulk analytic work that once filled engagements is disappearing, leaving only the bespoke change‑management “sauce.” Firms are shifting from time‑based fees to outcome‑based pricing, and they must rethink how to train junior consultants without routine analysis. As the article concludes, consultants must now advise themselves on their own transformation.