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US Penny Shortage Wreaks Havoc on Restaurant Cash Transactions

Financial Times Companies •
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First paragraph (55 words)

US restaurant owners face cash register chaos as the Federal Reserve halts penny distribution following Donald Trump’s 2024 penny production ban. With one in four transactions still using cash, eateries like Kelli Ferrell’s Nana’s Chicken & Waffles in Atlanta struggle to access coins, forcing creative fixes. Bankers warned the 250 billion circulating pennies would last years, but shortages emerged months after Trump’s announcement. The National Restaurant Association estimates rounding workarounds cost operators up to $14 million monthly, squeezing margins already under pressure from rising food costs.

Second paragraph (58 words)

Cash-strapped restaurants rely on customer goodwill or personal coin collections to avoid friction. Ferrell raided her grandmother’s stash, while Portland’s Burke’s Perks rations coins and rounds totals to the nearest nickel. Major chains like McDonald’s and Burger King now publicly round change, but small businesses lack retailers’ leverage. The absence of a federal rounding policy—unlike Canada or Australia—leaves operators juggling customer expectations and lost sales. Austen Jensen of the Retail Industry Leaders Association notes 75% of retailers, including Target and Home Depot, have depleted penny supplies, exacerbating the crisis.

Third paragraph (62 words)

Trade groups push the Common Cents Act to standardize cash rounding, but Congress has stalled. Meanwhile, the Federal Reserve resumed penny distribution last month amid public outcry. Law firm Helbraun Levey’s David Helbraun warns forcing workers to handle coin shortages unfairly impacts minimum-wage staff. With credit card fees looming, restaurants risk alienating cash-paying patrons. Experts stress the penny’s demise highlights broader currency modernization debates, as the US lags behind global peers in phasing out obsolete coins.

Fourth paragraph (61 words)

The penny shortage underscores systemic gaps in US payment infrastructure. While retailers like Kroger quietly absorb rounding costs, restaurants operate on slimmer 3-5% margins, making every cent critical. Ferrell’s plea—“We have to take the responsibility for this off minimum wage workers”—echoes industry frustrations. As lawmakers debate solutions, the crisis reveals how small financial shifts ripple through service industries, testing operational resilience and consumer trust in cash transactions.