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JPMorgan Restricts Anthropic Claude Access for Hong Kong Employees

Financial Times Companies •
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JPMorgan Chase has blocked its Hong Kong staff from accessing Anthropic's Claude AI platform, following a similar restriction imposed by Goldman Sachs. The move affects employees in one of Asia's most important financial centers, where both banks maintain significant regional operations. This reflects growing wariness among major financial institutions about deploying third-party AI tools in regulated environments.

Banks are tightening controls on AI adoption amid concerns over data security, compliance risks, and potential regulatory scrutiny. Hong Kong's role as a gateway to Chinese markets adds particular sensitivity to technology decisions, especially those involving sensitive financial information. The restrictions suggest institutions are prioritizing risk management over productivity gains.

Other major banks may follow suit as they establish governance frameworks for generative AI tools. The trend highlights the tension between innovation and compliance in heavily regulated sectors. Financial institutions face pressure to balance competitive advantages from AI while meeting strict data protection and security standards.

These restrictions could slow AI adoption across Hong Kong's financial sector, potentially impacting operational efficiency. Banks appear willing to sacrifice short-term productivity gains for long-term risk mitigation as regulatory clarity around AI remains limited.