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Home Depot Shifts to Pro Contractors

Financial Times Companies •
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Home Depot is pivoting from its DIY roots to capture the professional contractor market, spending billions on wholesale acquisitions including SRS Distribution for $18.3bn and GMS for $5.5bn. The home improvement giant aims to expand beyond its traditional retail model by delivering specialized products directly to construction sites and opening flatbed distribution centers across North America.

The strategy addresses a challenging US housing market where higher interest rates and rising costs have stifled growth. Remodeling project costs have soared 45% since 2019, while existing home sales slid 3.6% in March. Despite these headwinds, professional customers already deliver $90bn in annual sales to Home Depot, representing more than half of total revenue and a fraction of the $700bn pro market opportunity.

Competitors including Lowe's and QXO are pursuing similar strategies, signaling consolidation in the building supply sector. While Home Depot shares have declined 9% since the SRS purchase, investors see long-term value in adding lower-margin but strategically important businesses. The move allows Home Depot to deepen relationships with contractors without abandoning its core DIY customer base that defined the brand since founders Arthur Blank and Bernie Marcus opened their first locations in 1979.