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Chinese Tourist Boycott Hits Japanese Retailers

Financial Times Companies •
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Japan's retail sector faces a significant downturn as Chinese tourists boycott the country following diplomatic tensions. Chinese visitors, who accounted for 23% of Japan's 42.7 million tourists last year, plunged 61% in January compared to the same month in 2024. This decline has reduced tourist spending to $2.2 billion in the last quarter of 2024, marking a 17.6% decrease.

Japanese retailers have adapted their business models over the past decade to cater to Chinese consumers, with companies like Uniqlo, Don Quijote, and Onitsuka Tiger relying heavily on tourist sales. Don Quijote's Chinese tourist purchases dropped from 40% in 2019 to 15% of tax-free sales. The Japan Research Institute estimates that prolonged travel restrictions could cost Japan ¥1.2 trillion ($7.7 billion) this year.

While department stores struggle with double-digit drops in duty-free sales, some retailers are pivoting toward global expansion. Goldman Sachs analyst Sho Kawano notes that investors are now focused on Japanese brands that can execute international growth strategies. Seiko exemplifies this shift, with its shares doubling in six months due to strong Grand Seiko sales both domestically and abroad. The retail landscape is evolving from dependency on Chinese luxury spending to a more diversified approach targeting multiple markets.