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From Assistance to Execution: Enterprise AI Adoption

OpenAI Blog •
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Organizations are expanding both where they use AI and what they ask it to do. Enterprise AI is moving from asking to doing, yet not all firms are making that transition at the same pace. Frontier firms—those in the top 10% of AI usage each month—now generate 8.3× as many output tokens per active user as typical firms. This widening gap appears alongside greater adoption of capabilities that connect agents to company context, tools, and repeatable workflows.

As of June, Codex generated 64% of combined Codex and ChatGPT output tokens among enterprise customers, suggesting that agents are enabling a shift toward more substantive, delegated work. Agents are spreading across knowledge work; since February, weekly active enterprise Codex users grew 108× in legal and 41× in sales and recruiting.

To narrow the frontier gap, leaders must extend agentic workflows beyond engineering and turn successful individual use cases into repeatable practices. By connecting agents to company context and tools, with clear permissions, governance, and human review, firms can move from assistance to execution.